Privacy Policy

1. Introduction & Scope

Welcome to CoachingKart ("we," "our," or "us"). CoachingKart provides digital platform solutions enabling educational institutions and coaching centers to manage courses, students, live sessions, and academic administrative operations.

This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information obtained through our website (coachingkart.in), mobile applications, and connected services.

2. Information We Collect

We collect information to provide better services to all our users. Information is collected in the following ways:

• Personal Information: Name, email address, phone number, profile photo, and password provided when registering an account.
• Academic & Institutional Details: Institution name, enrolled courses, batch details, test scores, and attendance records.
• Usage & Technical Data: IP address, device type, browser specifications, operating system, and interaction analytics within the app.
• Payment & Transaction Data: Transaction histories and payment confirmation details processed via secure payment gateways. We do not store raw credit card numbers.

3. How We Use Your Data

Your information is utilized for the following core purposes:

4. Data Sharing & Third Parties

We do not sell or rent your personal data to third parties. We share data only in the following necessary contexts:

• With Educational Institutions: If you are enrolled in an institution hosted on CoachingKart, your academic records and profile are accessible to that institution's administrators and faculty.
• Service Infrastructure Providers: Trusted third-party vendors (cloud hosting, notification delivery, payment gateways) bound by strict confidentiality agreements.
• Legal Obligations: When required by law enforcement, legal proceedings, or to protect the safety and rights of CoachingKart users.

5. Data Security & Retention

We employ industry-standard technical and organizational security measures, including HTTPS encryption in transit, secure data storage access controls, and regular system audits.

We retain personal information for as long as your account remains active or as required to fulfill our legal, accounting, and institutional service obligations.

6. Your Privacy Rights

Subject to applicable regulations, you possess the following rights regarding your data:

• Access & Correction: View and update your profile details directly within the account settings.
• Account Deletion: Request account closure and deletion of associated personal data.
• Communication Preferences: Opt out of non-essential marketing emails at any time.

7. Cookies & Local Storage

CoachingKart uses essential cookies and browser storage mechanisms to maintain session state, authenticate active users, and store basic interface preferences. You can adjust browser cookie settings, though essential platform functions may be affected.